When you helped your senior find a new home to fit their needs, you likely considered several factors. The staff had to be friendly, the environment should be clean and it must offer enough resources to help your loved one live comfortably.
Defective and recalled products are everywhere, from vehicles to furniture to medications. There's a high chance that at some point in your life, you will own a product that won't work properly. In most cases, consumers are able to return the item and forget about it. However, sometimes the problem reveals itself too late.